Find the Right Fit: Explore our Premier Managed IT Services!
We have a reputation for building long-term client relationships, thanks to a foundation built on honesty, customer satisfaction, and high-quality service. Address verification, document verification, due diligence audit, compliance audit, collections, back-office support and other services are among our specialities.
We have a centralised operation team which is one point of contact for our esteemed clients for a quick resolution and which helps reduce the turnaround time to a large extent.
A Single, Centralized, Self-Service Portal For All Service Requests
IT, HR, Admin, Facilities, and other functions across an organization can use a single service portal for requestors.
Higher Enterprise Productivity
Through AI-driven knowledge intelligence, SummitAI understands the context of an issue, automatically resolving incidents and service requests.
24×7 Service Desk Experience
SummitAI supports a conversational interface using natural language through webchat, Micrsoft Teams, Slack, and Jabber.
Account Management
Manage multiple clients
Rebrand
Provide personalized service
Incident Management
Gain control of your help desk
Service Catalog
Optimize service delivery
Knowledge Base
Provide quicker resolutions
Technician Auto Assign
Automate ticket assignment
Service Level Agreement
Solve tickets on time, every time
Automated Billing
Increase profitability
Change Management
Manage changes with precision
IT Project Management
Organize IT projects better
Asset Management
Gain visibility and control
Agent Based Scan
Discover all IT assets
CMDB
Gain in-depth visibility
Problem Management
Eliminate recurring incidents
Purchase & Contract
Centrally manage purchases & contracts
Reports
Gain IT help desk intelligence
MSP Business Dashboard
Monitor your business’ health
Time Sheet
Track your hours accurately
Field service management
Schedule jobs efficiently
Integrated Remote Control
Take control over workstations
Other Services
- Virtualization
- Control Panel
- Hosting Support
- Disaster & Backup
- Cloud Management
- Mail Server Management
